A trade partner built to last.
Nova makes outdoor furniture for independent retailers and garden centres, and only for them. Stock held in the UK, parts when you need them, and people who pick up the phone.
- Since 2017
- Supplying the UK garden trade
- 127 stockists
- Garden centres and specialists across the UK & Ireland
- Up to 5 years
- Frame warranty on our pergolas
- UK stock
- Held and despatched from the UK
The whole outdoor brief, from one supplier.
From a single garden-centre bay to a full hotel terrace, one account covers the lot.
Every range is chosen and specified by our team in Wickford, Essex, for British gardens and British weather: powder-coated frames, weatherproof fabrics, and materials picked to last more than one season.
The support doesn’t stop at despatch.
The part retailers feel most is what happens when something goes wrong. Here's how we handle it.
Warranty and claims
Clear frame warranties of up to 5 years, and one claims route through the trade portal. Your customer gets a straight answer, and your team spends minutes on it, not afternoons.
How the Nova warranty works→Spare parts
Individual parts are available, so a single broken component doesn't cost a whole set or a returned sale.
How spares work→Care and install guides
Plain-English guides for every material and every pergola, ready to hand to customers at the point of sale.
Browse the guides→Stock you can quote
Core ranges are held in the UK and despatched nationwide, so the lead time you give a customer is the one they get.
We will never compete with you.
It's the reason Nova exists as a trade brand, and it isn't up for negotiation. When you stock Nova, the sale is yours to make and yours to keep.
Trade only
Our ranges are sold through approved stockists. We don't sell them to the public, online or anywhere else.
Never on our own shop floor
Nova trade ranges are never sold through any retail business we own or are connected to.
A buy-back guarantee
If that ever changes, we'll buy back your Nova stock.
Real people, who know your account.
Trade sales and customer service are open Monday to Friday, 8:30am to 5pm. When you need an answer on stock, delivery or a claim, you get a person, not a queue.
Keith Laird
Managing Director
Where the range and the business are heading.
Ian Read
Sales Director
New accounts, terms and trade partnerships.
Amanda Carr
Customer Service & Accounts Manager
Looks after our key retail accounts and leads the customer service team.
Julie Engleman
Customer Service Advisor
Your first call for orders, warranty claims and spares.
Delivery questions go to our logistics team. Find them, and the trade sales team, on our contact page.
Meet your regional Nova contact
Our sales representatives and agents support garden centres and retailers across the UK. Whether you’re thinking about stocking Nova, planning your showroom or developing your outdoor living range, your regional contact is here to help.
Scotland, Northern England & North Wales
Will Hollis
East Anglia
Graham Miles
Midlands & Northern Ireland
Connor Humphreys
Julie McLean
South Wales
Kelly Wilbraham
South West England & National Accounts
Ian Read, Sales Director
South East England
Iain Ross
Indoor market, nationwide
Kelvin Kennedy
Not sure who covers you?
Trade sales
Contact the team
Worth putting on your floor.
We look after our stockists’ areas, so there’s room for you to grow where you are. Open a trade account and your area rep will take you through the range and the terms for your business.
- Send us a few detailsWho you are, where you are and how you'd sell Nova.
- We check your areaSo you're not competing with the shop down the road for the same range.
- Your account opensYour rep takes you through the range and terms, and you get trade portal access.